FAQs

  • Your Rights

    • Q: What are my rights?

      The United Nations Convention on the Rights of the Child was ratified by the UK in 1991 – this means that the UK government must make sure that every child living in the UK must have the rights laid down in this convention. These rights include that all children should have equal rights regardless of their race, colour, sex, language, religion, disability, birth or other status. It also states that you should be given the chance to give your opinion about decisions that will affect you, and that the people making the decision should take your opinions into account.

      The Convention also states that the government should protect you from physical or mental violence, injury, abuse, neglect, maltreatment or exploitation, while you are living with your parents or are in the care of someone else.

      In the Isle of Man, children are defined as anyone under the age of 18 and are treated as ‘vulnerable’ witnesses.  This means that special measures can be applied to help you give your best evidence.   If you do have to appear in court, the courtroom can be cleared, legal staff may have to remove wigs and robes, or you may be able to give your evidence from a different room.  At all times, you can be supported by the Witness Service.

    • Q: Do you have to tell my parents?

      This depends on your age.
      If you are 12 years old or under, we can ONLY support you with your parent or guardian’s permission. They will be with you when you are talking to our staff and volunteers unless they choose to let you meet with us on your own or with another trusted adult.  However, we are here to support you and what you have to say is important.

      If you are 13 or over we can support you without parental permission, although we would encourage you to think about involving them for support.  The only time we would not support you without your parent’s permission is if our trained staff and volunteers feel you are not able to make decisions and understand what is happening in the same way as others your age.

      DISCLOSURE STATEMENT:
      If you disclose (tell us) any information about a crime, the offender, any witness to the incident or the location of the incident we must report this.
      The law says we have to do this.

    • Q: Will you tell the police?

      Victim Support Isle of Man’s service is confidential and we will not report your crime to the police unless you ask us to help you with this.  We can support you to recover from the impact of crime whether you have reported the crime to police or not.  However, if you tell us something that makes us think you are in immediate danger, or if you tell us something about which we have a legal requirement to tell the police, we will do so in order to keep you safe from harm.

  • Consent & Confidentiality

    • Q: Will you tell anyone about what I say to you during appointments?

      Victim Support Isle of Man aims to deliver a confidential service as much as possible.  This means that in normal circumstances, we will not tell anyone else about what you say to us.  However, if you tell us something which makes us believe you are at risk or in immediate danger, we will take steps to make you safe.  We may be legally obliged to inform social services or the police.  We may also release information if a judge requests it during a court case.   If we need to break confidentiality for any reason, we will try to inform you before we do so.

      DISCLOSURE STATEMENT:
      If you disclose (tell us) any information about a crime, the offender, any witness to the incident or the location of the incident we must report this.
      The law says we have to do this.

    • Q: Do I have any control over what happens?

      Yes, you have control over what happens to you unless you are at risk, there is a legal requirement for us to disclose information, or if we believe you to be in immediate danger.  We will do our best to explain things to you in a way you understand.  If we suggest something to you, like a referral to another agency or organisation, and you don’t want to do that, we will not make the referral without your agreement.

    • Q: What is ABE?

      You will have given a video statement to the police which is called an Achieving Best Evidence interview (ABE).  You will be asked again about what happened.  It’s not because the police don’t believe what you told them – this interview is designed to allow you to tell them about your experience in your own words, without any pressure.  If you need a break at any time, you can have one.  The video might then be used in court as the prosecution case so you don’t have to go over everything again in court.  If you go to court, the Witness Service can support you.

  • Coping Strategies

    • Q: What are coping strategies?

      You may be feeling unsettled, upset, anxious, worried, afraid or unhappy.  There are things we can do when we feel like this to help us to manage our feelings and stop us from becoming completely overwhelmed.  These are coping strategies.  Some of these things you can do yourself in order to manage how you’re feeling, but there are also coping strategies that involve other people doing things for you.  Never be afraid to ask for help if you need it.  A good place to start is with a trusted adult, or with your GP.  They can refer you for help with specialist medical and mental health services.  Victim Support Isle of Man can also offer emotional support and practical help.

    • Q: What if I don’t feel I’m coping?

      It is completely normal to experience anxiety, sadness or anger after crime.  If you have tried to manage these feelings on your own, but you’re not feeling any better, or don’t feel that you are coping well, please tell someone.  There is all sorts of help out there and a trusted friend, adult, doctor or Victim Support Isle of Man will be able to offer advice and put you in contact with people who are experienced in helping young people get through feelings like this.

      If you are experiencing heightened anxiety or panic attacks, you can read advice from Childline here 

      If you are thinking that you can’t cope and are starting to think that life has no point, please contact Childline on 0800 1111, The Samaritans on 116 123 or the Papyrus HOPEline on 0800 064 4141

      Young Minds also offer a free emergency text service.  If you feel you need urgent help, just text YM to 85258

  • Who Else Can Help?

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